Refund policy

Business: MarkOne Traders 

Customer Support Email: 

info@markonetraders.shop

Return Window: 30 days

Shipping Time: 7-10 business days

Refund Policy - MarkOne Trader

Thank you for shopping with MarkONE Trader. We want you to be fully satisfied with your purchase. If you are not happy with your order, you may request a return within 30 days of receiving your item. 

Eligibility for Returns 

To be eligible for a return: 

• The item must be in its original condition 
• Unused and unworn 
• In the original packaging (if applicable)

Items that cannot be returned:

• Final sale items
• Gift cards 
• Personal care items for hygiene reasons 

 

Return Process

To start a return, contact us at . We will provide return instructions and a return address. 

Please do not send your purchase back without contacting us first. 

 

Return Shipping Costs

• Customers are responsible for return shipping costs
• Shipping fees are non-refundable

 

Refund Approval 

Once your return is received and inspected, we will notify you about the approval or rejection of your refund. 

If approval, your refund will be processed to your original payment method within 5-10 business days.

 

Damaged or Wrong Items 

If you receive a defective, damaged, or incorrect item, contact us immediately at info@markonetraders.shop with photos, and we will replace or refund your item.